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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We get it - sometimes it doesn’t work out. That’s why we’ve made our return process as simple as possible.
You have 14 days from the date your order was delivered to return items for a refund or store credit.
To be eligible for a return, the items must be unworn, unwashed, and in original condition
Final Sale items and undergarments are non-returnable for hygiene reasons.
1. Submit your return request via email at info@getfith.co.
2. Repack the items securely
3. Use the prepaid shipping label provided
Note: A return shipping fee will be deducted from your refund unless the return is due to an error on our end.
Refunds are processed within 5–7 business days after your return is received and approved
Funds will be returned to your original payment method or issued as store credit.
Please send us an email at info@getfith.co and we will try our best to send out a different size.